Case Study
Corporate Transaction Banking Platform
A multichannel hub of signal data presidium and control for process optimization of a leading banking group.
Where: Italy
Where: Italy
Challenge
A leading Italian Banking Group approached Engineering to build a multi-channel, multi-currency, multi-company hub that would integrate various types of services to support the relationship between Bank and Corporate Customer, optimizing processes and fostering competitiveness in a market increasingly characterized by speed, efficiency, security and connectivity.
Approach
Thanks in particular to our expertise in the Capital Markets domain and Program Management, we have realized in less than a year a complete solution for the garrisoning and control of signaling data.
The core values that guided the implementation of the project were digital innovation, focus on process performance, Data Management optimization and Regulatory Compliance.
Digital Ecosystem
Solution
Digital Ecosystem
Our corporate banking services solution has enabled us to enrich the range of services available to corporate customers through:
- The evolution of features related to corporate credit cards and the management of virtual accounts;
- The introduction of an ESG questionnaire;
- The extension of the types of credit within the scope of assignment, to better respond to the financing needs of businesses;
- The dematerialization of documents related to commercial offers, reducing management time;
- Regulatory adjustments to ensure greater accessibility for all users;
- The update of the Sepa Rulebook;
- The integration of new digital channels;
- The evolutions of anti-fraud systems.
Results
Expansion and improvement of service offerings dedicated to corporate customers
Continuous monitoring of customer satisfaction
Impacts
Technologies
AI & Data
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The power of big data leads services, products and processes to a higher level of "intelligence".
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