Use Case
From credit reminder to collection: end-to-end credit management with Neta
Automate the entire delinquency and collection management cycle to increase operational efficiency, data quality and control capacity
Where: Italy
Where: Italy
Mission
Utilities must manage high volumes of collections, reminders and recovery practices by reducing manual activities, speeding up processes and improving the quality of available information
Solution
The solution automatically acquires flows from banking systems, PagoPA and external payment channels, reconciles collections, updates debt positions in real time and governs defaults. Through dedicated automatisms and workflows, it manages reminders, interest, repayment plans, installments and external credit lines, providing operators with a single view of the credit and its progress. Dashboards and KPIs also make it possible to monitor performance, anomalies and results of recovery processes
Digital Ecosystem
Actions
Digital Ecosystem
Neta's Credit Management solution digitizes and automates the entire credit management process, integrating collections, arrears, accounting, reconciliations, reminders and reporting in a unified platform. Thanks to configurable workflows, automated processes and advanced dashboards, the solution guarantees continuous credit supervision and rapid identification of critical positions
Expected results
Higher quality and reliability of the credit data
Acceleration of the collection cycle
Better control of processes and operational performance
