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Distribution Portal - A2A Portal
Streamline communication between Distributors and Sales Companies with a smart portal built for ARERA-compliant gas flow management.
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The Distribution Portal is the web and Application to Application (A2A) solution designed to digitize all communications required by ARERA standards between Gas Distribution Companies and Sales Companies. With a user-friendly interface and a compliant data exchange engine, it automatically manages technical services, readings, master data, self-readings, accreditations, and billing.
In addition to regulatory flows (Del. 6/19), the platform enables advanced features such as request monitoring, Point of Delivery (PdR) consultation, appointment booking, and distributed customer data search. Accessible via web portal or secure Web APIs, it ensures traceability, operational efficiency, and regulatory compliance. Integrated with Neta2D CRM, it enables process automation and improves the management of interactions between sales and distribution.
Why Choose Neta
Excellent usability and ease of operation
An intuitive interface with navigable dashboards and guided input to minimize operational errors.
Guaranteed compliance with ARERA standards
Supports all data formats required by the New Contracts Companies (Società di Nuovi Contratti) and Determination 6/2019 issued by the Regulatory Authority for Energy, Networks and Environment (ARERA).
Complete monitoring of flows and requests
Real-time visibility of outcomes, appointments, request progress, and self-readings.
Regulated exchanges over dual Web and A2A channels
User interface with REST API technology for effective automation and interoperability with external information systems, providing a single point of access to information.
Automatic and timely eligibility checks
Efficient and compliant validation process that ensures reporting of any errors or inconsistencies before submission.
Extended information for sales
Access to supply point data, customer records, accreditations, and history, even beyond regulatory requirements.
Innovative Front-End Technology
Modern single-page application with a smooth user experience, featuring a microservices architecture, guaranteed security, and scalability for multi-tenant environments.
Synchronized Portal and A2A Channel
Each Distribution User operator has access to both the portal and the APIs to manage secure bidirectional exchanges.
Bulk and precise management of services
Upload via file or form with validations for over 20 types of services (estimates, activations, modifications, inspections, etc.).
Export and download of data streams and documents
Availability of communications, readings, invoices, attachments, and data files in various formats (CSV, XML, XLSX, and PDF).
Service always available and traceable
Portal accessible 24h, with complete logging and full operation history, ensuring full traceability of all operational activities.
Reduction of errors and operational time
Thanks to accuracy checks, suggestions, and guided uploads, operational efficiency is improved.
Improved quality of data exchanged with Distribution
Fewer disputes and greater efficiency in regulated flows through improved quality of managed information.
Greater autonomy for Sales Companies
Extended features to independently retrieve technical and customer data in support of Sales Companies.
Smooth communication between Sales and Distribution
Transparent management of appointments, outcomes, and services.
Support for governance and transparency
Integrated KPIs and the ability to measure performance and variances.
Gen AI-powered AMS: from reactive to predictive
Thanks to Generative AI, Application Management Services is evolving into an intelligent ecosystem: it learns, adapts, and anticipates change, transforming daily operations into continuous innovation.
On prem/Cloud & SaaS
Support services for the solutions
