A2A portal

Distribution Portal - A2A Portal

The digital platform that connects Distributors and Sales Companies in a secure, regulated, and transparent way.

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The Distribution Portal is the web and Application-to-Application (A2A) solution that enables the digital exchange of all communications required by ARERA standards between Gas Distribution Companies and Sales Companies.

Through a user-friendly interface and a flow exchange engine compliant with regulations, the platform manages technical services, meter readings, customer data, self-readings, accreditations and billing.

In addition to supporting standard regulatory flows (Resolution 6/19), it enables advanced features such as request monitoring, supply point (PdR) consultation, appointment booking, and distributed customer data search.
Accessible via web portal or A2A channel with secure Web APIs, it is designed to ensure traceability, security, efficiency, and full regulatory compliance.
Integrated with the Neta2D CRM module, it allows for activity automation and more effective management of the interaction cycle between sales and distribution.

Why Choose Neta

Excellent usability and ease of operation

An intuitive interface with navigable dashboards and guided input to minimize operational errors.

Guaranteed compliance with ARERA standards

Supports all data formats required by the New Contracts Companies (Società di Nuovi Contratti) and Determination 6/2019 issued by the Regulatory Authority for Energy, Networks and Environment (ARERA).

Complete monitoring of flows and requests

Real-time visibility of outcomes, appointments, request progress, and self-readings.

Regulated exchanges over dual Web and A2A channels

User interface with REST API technology for effective automation and interoperability with external information systems, providing a single point of access to information.

Automatic and timely eligibility checks

Efficient and compliant validation process that ensures reporting of any errors or inconsistencies before submission.

Extended information for sales

Access to supply point data, customer records, accreditations, and history, even beyond regulatory requirements.

Innovative Front-End Technology

Modern single-page application with a smooth user experience, featuring a microservices architecture, guaranteed security, and scalability for multi-tenant environments.

Synchronized Portal and A2A Channel

Each Distribution User operator has access to both the portal and the APIs to manage secure bidirectional exchanges.

Bulk and precise management of services

Upload via file or form with validations for over 20 types of services (estimates, activations, modifications, inspections, etc.).

Export and download of data streams and documents

Availability of communications, readings, invoices, attachments, and data files in various formats (CSV, XML, XLSX, and PDF).

Service always available and traceable

Portal accessible 24h, with complete logging and full operation history, ensuring full traceability of all operational activities.

Reduction of errors and operational time

Thanks to accuracy checks, suggestions, and guided uploads, operational efficiency is improved.

Improved quality of data exchanged with Distribution

Fewer disputes and greater efficiency in regulated flows through improved quality of managed information.

Greater autonomy for Sales Companies

Extended features to independently retrieve technical and customer data in support of Sales Companies.

Smooth communication between Sales and Distribution

Transparent management of appointments, outcomes, and services.

Support for governance and transparency

Integrated KPIs and the ability to measure performance and variances.

AMS empowered by Gen AI: from efficiency to foresight, from operations to innovation.

With Generative AI, AMS transforms from a management system into a proactive ecosystem that learns, adapts, and anticipates the future.

On prem/Cloud & SaaS

Support services for the solutions

01

Corrective Maintenance

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Timely analysis and removal of the root causes of anomalies occurring in the software solution in production.
02

Adaptive Maintenance

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Prevent potential events that may lead to malfunctions in the operational applications.
03

Regulatory Maintenance

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Ensure the application solution remains compliant and up to date with evolving regulatory requirements relevant to the market context.
04

Application Monitoring

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Monitor the performance of the solution in order to detect any anomalous events that could compromise its proper functioning.