Meter to Cash Heating and Heat Management

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Neta SSE is the solution dedicated to the integrated management of the commercial cycle of district heating, the heat service and individual consumption accounting. The solution accompanies the operator from the acquisition of measurements to tariffs, from invoicing to the management of collections and credit

The solution centralizes customers, contracts, utilities, systems, meters, readings and tariffs, automating the entire Meter-to-Cash process. It supports flexible tariff configurations, heat allocation and accounting, production of tax documents, consumption control, economic monitoring of orders and credit management

Why choose a Neta solution

Complete coverage of the Meter-to-Cash cycle

It manages master and contract data, measurements, tariffs, invoicing, movements, collections, account statements and reminder processes in a single environment, ensuring continuity between the different operational phases.

Agile and flexible pricing

It supports the configuration of price lists and tariffs to meet the needs of district heating, heat management, distribution and individual consumption accounting.

Modularity and adaptability

The modular structure allows the solution to be configured according to the manager's processes and operating model, promoting targeted tailoring and progressive introduction into the company application map.

Integration with the business ecosystem

Standard connectors facilitate dialogue with ERPs, remote control systems, thermal plant cadastre registers, regulatory bodies and applications already present in the organization.

Economic and operational control

Performance tracking, integrated reporting, consumption control and monthly revenue simulation help the manager to monitor the progress of orders with respect to planned objectives.

Regulatory and process knowledge

The solution benefits from Neta's expertise in the Energy & Utilities sector and a structured model of regulatory evolution, supported by dedicated communications and the involvement of reference customers.

Web architecture and Cloud or On Premise mode

Neta SSE is a web solution that can be used in SaaS Cloud mode or installed On Premise, to adapt to the customer's different infrastructure and application strategies.

Advanced Pricing and Pricing Configuration

Enables multi-indexed, multi-tier, and multi-register pricing management, with high flexibility in defining product line items and configuring processes.

Complete metering management

It supports supply meters, technical and billing readings, seasonality, data import and export and consumption control also by climate zone.

Billing engine for thermal energy

Automates the workflow for the calculation, processing and production of tax documentation, including the management of rates, price lists and billing reports.

Security, profiling and segregation

High standards of profiling allow you to regulate access to information and segregate roles and responsibilities, with configurable mandatory fields and customizable layouts.

Reporting and interoperability

The platform provides operational reports, control analysis, performance tracking and reporting to ARERA and the Revenue Agency, as well as standard workflows and connectors to external systems.

Data-driven approach

The platform leverages data from measurements, business processes and business systems to improve control, analysis and decision-making capacity along the Meter-to-Cash cycle.

Open API and open integration

The Open API approach and API Management layer facilitate interoperability with applications, ERPs, field systems and third-party solutions, reducing the rigidity of the application map.

Data Lakehouse for data enhancement

Integration with the Neta Data Lakehouse layer creates the conditions to centralize and make data available to reporting tools, business analysis and advanced services.

Automation and monitoring of readings

The configurable management of alarms and the publication of measures towards billing and commercial processes increase the level of automation and control of the quality of the data.

Extensible digital ecosystem

Meter2Cash can operate in synergy with analytics modules, portals, digital payments, electronic invoicing, process automation and AI assistants, within the overall Neta architecture.

Reduction of manual activities

The automation of the steps between measurement acquisition, calculation, invoicing and credit management reduces back office work and limits the need for repetitive interventions.

Improved billing reliability

Verified readings, integrated workflows, and configurable rate rules help you use complete, up-to-date data in your billing processes.

Economic control of orders

Budget, monthly revenue simulations, consumption control and centralization of energy information make the verification of technical and economic performance more immediate.

Acceleration of collections and credit monitoring

The integrated management of collections, movements, account statements, reversals and reminders allows you to govern the phase following invoicing with greater continuity.

Safeguarding existing investments

Modularity, modularity and ease of integration make it possible to enhance the application and technological stack already present, adopting the solution according to an approach consistent with the company ecosystem.

Adaptability to market developments

Configuration flexibility and functional, technological and regulatory upgrades allow the solution to evolve with the needs of the industry and end customers.

Gen AI-powered AMS: from reactive to predictive

Thanks to Generative AI, Application Management Services is evolving into an intelligent ecosystem: it learns, adapts, and anticipates change, transforming daily operations into continuous innovation.

On prem/Cloud & SaaS

Support services for the solutions

Corrective Maintenance

Timely analysis and removal of the root causes of anomalies occurring in the software solution in production.
Adaptive Maintenance

Prevent potential events that may lead to malfunctions in the operational applications.
Regulatory Maintenance

Ensure the application solution remains compliant and up to date with evolving regulatory requirements relevant to the market context.
Application Monitoring

Monitor the performance of the solution in order to detect any anomalous events that could compromise its proper functioning.

Trends and Technologies for Utilities

Discover articles and in-depth insights on market trends and digital innovations that are transforming the industry.

The district heating, heating management, and energy efficiency sector is undergoing a profound transformation. The push toward decarbonization, the growing integration of renewable energy sources, the need to improve the energy efficiency of buildings and systems, and evolving customer expectations are requiring operators to rethink their management models by adopting an increasingly integrated, digital, and performance-driven approach focused on optimizing energy efficiency.

In Italy, district heating continues to play a key role in the energy transition, with more than 400 million cubic meters of heated volume, 432 active networks and 243 cities served. These networks have enabled the avoidance of more than 1.8 million tons of CO₂ emissions and significantly reduced primary energy consumption.

Today, district heating operators are required to manage an increasingly digital, interconnected, and regulated ecosystem, where operational efficiency, consumption control, asset management, cost optimization, billing, ARERA compliance, and customer experience must be managed in an integrated manner.

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