Metering Water

The solution covers all operational phases related to Metering: reading planning, acquisition, validation, consumption processing, quality control and publication to the systems downstream of the Meter-to-Cash process.

It supports the management of the entire meter assets, including smart meters, MID meters, divisional devices and massive measurement instrument replacement or upgrade campaigns. 

Measurements can be collected from remote reading systems, smart meters, field operators, user self-readings and other external sources, ensuring high operational flexibility and maximum coverage of the territory. 

The solution allows you to plan reading cycles, detection attempts, meter groups and operational activities according to configurable rules and compliant with current regulations. 

Functions dedicated to the management of industrial discharges, social bonuses, the leak fund, MID meters and the processing required by ARERA for technical quality and volume monitoring are available. 

The solution provides control reports, monitoring of measurement assets, off-average readings, data quality, regulatory reports and communications to regulatory bodies. 

The solution enables an advanced approach to the management of leaks and consumption anomalies, providing information that can be used to quickly identify anomalous situations and unaccounted for water phenomena.

Validation processes are not limited to the formal control of the reading but contribute to the construction of a reliable, consistent data ready to be used by the most critical business processes. 

The measurements are integrated with data from CRM, Billing, GIS, network systems, remote control, IoT and external platforms, creating a common database to support operational and strategic decisions.

The solution was born within the new Neta platform and is designed according to cloud-native principles, open architectures and integration through standard APIs, favoring interoperability and the absence of vendor lock-in. 

The structured organization of measures enables future scenarios of machine learning, anomaly detection, consumption forecasting and optimization of operational activities. 

The solution supports the construction of indicators related to the Sustainable Development Goals, making it possible to measure aspects such as digitization of processes, quality of readings, operational efficiency and responsible use of water resources.

Increasing the quality and frequency of measurement information makes it possible to detect anomalies, possible hidden leaks and network inefficiencies more quickly. 

More reliable measurement reduces the use of estimates and improves the quality of information used in billing processes, helping to reduce complaints and corrections. 

Automation, massive acquisition and centralized management make it possible to reduce the operational load of the company structures dedicated to Metering. 

The availability of up-to-date and reliable information improves transparency towards citizens and supports more effective communication on consumption. 

Integrated processes and reporting facilitate compliance with regulatory obligations and reduce the risk of errors or failure to communicate to competent bodies and authorities. 

It is a fundamental component of the digital utility, creating the basis for new digital services, advanced analytics, customer engagement and intelligent use of measurement data.