Water Management

The future of water: digital solutions to achieve efficiency, sustainability, and service quality for users with Neta.

The water sector plays a crucial role in managing the integrated water cycle, within a context of increasing environmental pressure, urbanization, and climate change. Companies operating in the Integrated Water Service are now facing complex challenges in ensuring service quality, sustainability, and operational efficiency.
Network obsolescence, water scarcity, growing environmental awareness and increasing demand for transparency call for an evolved approach to operational management. The sector is therefore required to balance efficiency, sustainability, and quality by integrating technologies that simplify complexity and enable new service models.

CHALLENGES AND SOLUTIONS

Supporting the evolutions of the market sector

Obsolete Networks and Water Losses

  • Challenge: Outdated infrastructures, operational inefficiencies, and high leakages compromise performance and sustainability.
  • Neta Solution: Real-time monitoring, predictive maintenance, and advanced flow analysis to optimize the network and reduce losses.

Regulatory Complexity and Increasing Compliance Requirements

  • Challenge: Aligning management with ARERA standards, the National Recovery and Resilience Plan (PNRR), and EU regulations.
  • Neta Solution: Simplified governance, full traceability, and automated compliance.

Growing User Expectations

  • Challenge: Increasingly digital-savvy and demanding customers require immediate and clear access to information, seamless interactions across digital channels, and full transparency on consumption, billing, and request status.
  • Neta Solution: An integrated CRM, advanced user portals, self-service dashboards, and multichannel management for a transparent, responsive digital customer experience.
 
 
 
 
 
 

Investments and Innovation Under Pressure

  • Challenge: Modernizing the system requires scalable and sustainable digital tools.
  • Neta Solution: A flexible and modular platform that supports companies in their digital transition, maximizing the value of every investment.

Digitalization of Operational Processes

  • Challenge: Fragmented systems and inefficient management of the "meter-to-cash" cycle.
  • Neta Solution: Integrated management, automation, interoperability, and mobile apps for the field workforce.

Difficulty Turning Data into Value

  • Challenge: Water sector companies collect large volumes of data (from meters, sensors, CRM, field apps) but often struggle to convert it into actionable information for timely and strategic decisions.
  • Neta Solution: With advanced Business Intelligence tools, customizable dashboards, and predictive analytics, Neta transforms data into operational insights, supporting planning, optimization, and innovation.
Other modules and solutions for a complete offering
Leading companies in the Water sector that have already chosen Neta