Billing Water

The solution allows water operators to plan, monitor, execute and optimize the entire billing cycle, easily managing complex tariff systems, social bonuses, adjustments, accruals, hidden losses, industrial discharges and regulatory obligations, improving operational efficiency, cash flow and quality of service to the citizen.

Solution dedicated to the management of the entire billing process in the water sector. It represents the engine of economic enhancement of the Integrated Water Service, transforming metering data, tariff rules, contractual information and regulatory provisions into accurate, transparent and compliant billing documents.

The solution governs all phases of the process, from the configuration of tariff structures to the production of the bill, ensuring control, reliability and operational continuity along the entire Meter-to-Cash cycle.

Why Choose the Neta Solution

Full billing cycle automation

The solution allows you to orchestrate all phases of the process in a controlled way, from the selection of supplies to the generation of bills, from validation to electronic invoicing, reducing manual activities, errors and operational times.

Tariff flexibility for the water market

It manages articulated tariff structures, components, brackets, indexation formulas, price lists and customized prices, allowing companies to quickly adapt to regulatory and commercial changes.

Quality and transparency of invoicing

The introduction of pre- and post-processing controls, monitoring KPIs and advanced validation processes improves the accuracy of bills and reduces complaints and complaints from users.

Real-time operational governance

Dashboards, notifications and indicators allow you to monitor the progress, performance and quality of the billing process, transforming billing from an administrative activity to a lever for governing the business.

Integrated regulatory compliance

The solution incorporates the main processes required by the water sector, supporting social bonuses, commercial quality, technical quality, ARERA reporting and management of regulatory developments.

Full integration into the Meter-to-Cash process

Neta Billing Water operates as a native component of the Neta Open Suite, integrating with Metering, CRM, Credit Management, Analytics, Digital Payments and Customer Portal solutions.

Advanced calculation engine

The solution manages billable consumption calculations, trial and final processing, tariff adjustments, VAT, taxes, stamp duty and all the economic components typical of the Integrated Water Service.

Advanced configuration of products and tariffs

Availability of a flexible model for the management of tariff catalogues, price lists, brackets, massive prices and indexing formulas, allowing a rapid configuration of new commercial structures.

Intelligent billing planning

Billing calendars, issuing groups, automatic selection of supplies and progress KPIs enable structured and controlled planning of billing cycles.

Management of specialized processes in the water sector

Vertical processes such as social bonuses, leakage fund, industrial discharges, technical quality, commercial quality and accruals are supported, ensuring functional coverage of market needs.

Integrated printing and e-invoicing

The solution harmonizes document production, print batch management, e-invoicing and outcome processing, ensuring a unified workflow.

Operational and regulatory reporting

Operational, regulatory and analytical reporting allows you to monitor processes, meet regulatory obligations and provide useful data to business and control functions.

Autonomous Billing

The solution introduces a billing model governed by intelligent workflows that automate the process lifecycle through configurable KPIs, control thresholds and validation rules.

Event-driven adaptive billing

Supplies are dynamically selected based on events from metering, CRM and other business systems, allowing you to optimize issuance times and improve cash flow.

Data Lakehouse e billing data-driven

The integration with the Neta platform's Data Lakehouse allows you to enhance billing data through advanced analytics, anomaly control and decision support.

Artificial Intelligence applied to billing

The platform enables the use of AI and Machine Learning algorithms for fairness checks, predictive analysis, anomaly management and optimization of operational activities.

KPI-driven operations

Each billing cycle can be monitored through quality, performance and economic objectives indicators that allow timely and measurable control of the process.

Cloud-native and composable architecture

Based on the Neta Portal, Neta Data Lakehouse and Neta API Manager layers, the solution promotes integration, scalability, upgradability and no vendor lock-in.

Reduced operating costs

Process automation and centralized billing management allow for a significant reduction in back-office activities and costs associated with operational management.

Cash flow acceleration

Adaptive billing and the optimization of emission cycles make it possible to reduce the time between consumption and collection, improving company liquidity.

Decrease in errors and complaints

Increased data quality, automatic checks and advanced validation logics help reduce billing errors and user disputes.

Increased regulatory compliance

Continuous alignment with regulatory developments and the availability of dedicated reports and controls reduce the risk of non-compliance and penalties.

Improved customer experience

More accurate bills, more transparent processes, and better exception management increase user trust and improve perceived quality of service.

Strategic decision support

Integration with analytics, business KPIs and reporting tools allows you to monitor performance, revenues, consumption and sustainability indicators, transforming billing into a source of value for management.

Trends and Technologies for Utilities

Discover articles and in-depth insights on market trends and digital innovations that are transforming the industry.

In an era marked by the scarcity of natural resources and growing attention to sustainability, water plays a central role in environmental strategies. Thanks to digital innovation and advanced data use, it is now possible to turn water savings into a concrete, shared value. Water utilities can adopt intelligent billing systems that reward citizens’ virtuous behaviors through transparent and measurable mechanisms. An approach based on smart meters, contextual data, and advanced contractual models makes it possible to optimize consumption and trigger a virtuous cycle between technology, efficiency, and active participation.

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Billing Water

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