Integrated Water Quality

Qualità Contrattuale - RQSII (Integrated Water Quality)

IWQ: Guaranteed compliance, centralized data and simplified ARERA reporting in a single advanced platform

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Designed to meet the regulatory requirements imposed by ARERA, IWQ allows water service operators to monitor, report and improve performance related to contractual (RQSII) and technical (RQTI) quality, in a simple, centralized and compliant way.
Through integration with internal and external systems, the solution collects and harmonizes the data necessary for reporting, analyzes them with advanced reporting tools and graphic dashboards, and transforms them into declarations ready to be sent to ARERA.

Thanks to the use of cloud, AI and data lakehouse technologies, the platform offers predictive capabilities, automatic historicization, analytical drill-down and full audit support, ensuring transparency, efficiency and governance
The application solution is not just a compliance tool: it is a strategic ally to improve the quality of the service, reduce operating costs, access incentive mechanisms and strengthen the reputation of the managing body.

Why Choose a Neta Solution

Centralized, integrated data management

It collects, harmonizes and historicizes data from multiple systems, offering a single and complete view for reporting the quality of the water service

Continuous and predictive monitoring of KPIs

Thanks to advanced dashboards and AI-driven features, it allows you to monitor performance in real time and anticipate critical issues, improving decision-making capacity

Compliant and automated reporting

Produces structured reports compliant with ARERA templates, ready for upload, with drill-down functionality for detailed analysis of aggregated data

Guaranteed regulatory compliance

The solution is constantly updated with respect to regulatory developments, ensuring full compliance with ARERA resolutions for RQSII and RQTI

SaaS technology and data-driven architecture

Based on cloud, microservices and Data Lakehouse, IWQ offers scalability, security and ease of integration with external systems and Neta modules

Audit and governance support

Complete traceability, historicization of declarations and generation of control logs make the solution an audit-ready tool, ideal for ensuring transparency and reliability

Data acquisition and harmonization

It collects data from internal (e.g. Neta2A management system) and external systems, harmonizes them and makes them available for reporting, ensuring consistency and quality of information

KPI monitoring with advanced dashboards

The solution offers graphical dashboards for continuous monitoring of regulatory and additional KPIs, with trend analysis and predictive capabilities based on historical data

Automated and compliant reporting

IWQ generates Excel reports compliant with ARERA templates, with drill-down functionality for detailed analysis of aggregated data, ready for upload to the authority's portal

Audit-ready historicization and traceability

Each declaration and report is historicized, with control logs and complete traceability, to support audits and regulatory verifications

AI and Data Lakehouse Technologies

The platform leverages AI models for proactive performance monitoring and automatic suggestions, integrating cloud and data-driven architecture

Complete management of regulated services

IWQ covers all areas provided for by the RQSII and RQTI regulations: complaints, indemnities, billing periodicity, accessibility to services, technical and contractual quality.

Data Lakehouse AI-powered & Circular Data Management

Adoption of AI models for proactive monitoring of performance and identification of corrective actions on processes, based on historical data

Adaptive compliance

Evolutions implemented in case of regulatory changes communicated by official sources and guaranteed updating of reporting templates

Dashboards AI-driven insights

Automatic suggestions generated by machine learning algorithms: for example, exposure of critical performance or forecasts of deterioration compared to RQSII standards achieved in previous years

Integrated data-driven architecture

Automated and validated collection from multiple external sources

ARERA native templates "ready to upload"

Standard-compliant reporting Dynamic updating of templates according to any regulatory changes

Audit-ready governance and traceability (n-5)

Historicization of the data managed and the declarations produced year by year, including the supporting registers to be used during the Audit

Cost reduction

Less effort for data management and compilation of reporting forms

Reduction of time

Efficiency of the testing phase and consolidation of the data of the declaration

Efficiency of the services offered by the operator

Availability of effective monitoring and control tools such as graphical dashboards and dedicated control reporting.

Increased opportunities to access incentive mechanisms

Ability to know and intervene promptly on non-performing KPIs.

Reputational advantage

Benefits of positioning in the target market towards ARERA and Institutions

AMS potenziato dalla Gen AI: da reattivo a predittivo

Grazie alla Generative AI, l’Application Management Services evolve in un ecosistema intelligente: apprende, si adatta e anticipa il cambiamento, trasformando l’operatività quotidiana in innovazione continua.

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