Value Added Services

Value-Added Services – Neta4VAS

The digital solution to manage and monetize value-added services beyond the commodity.

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Neta4VAS is the solution designed to support Utilities companies in managing value-added services (VAS), both 'near-commodity' (e.g., light bulbs, boilers, maintenance) and 'extra-commodity' (e.g., subscriptions, events, digital services). It manages the entire service lifecycle: from sales to contract creation, from billing (bundled or stand-alone) to the handling of penalties, discounts, and installments.

Natively integrated with Neta’s CRM and Billing modules, yet open to third-party solutions thanks to its API-based architecture, it enables a flexible, efficient, and automated commercial offering. With Neta4VAS, companies can stand out in the market, build customer loyalty through personalized services, and activate new revenue streams based on 'as-a-service' models.

Why Choose a Neta Solution

Modularity and composability of the service

Quickly launch new personalized offers thanks to a parametric and scalable configuration.

Centralized management of the VAS and commodity lifecycle

Everything in one seamless, integrated flow: CRM, sales, invoicing, credit management, and collections.

Native integration and API-ready.

Full interoperability with Neta modules and other systems, including third-party platforms.

Flexibility in billing management.

Support for stand-alone operation or integration with commodity supply processes.

Advanced support for discounts and penalties.

Smart management of bundle discounts and early termination penalties, with customizable rules and features.

Proven operational efficiency.

Reduced processing times, greater control, and fewer administrative errors.

Value-Added Services Service Point (VSP)

A central entity independent from the meter, enabling autonomous management of VAS supplies.

Dynamic configuration of discounts, rates, and penalties.

Advanced commercial management with conditional logic applicable to both commodity and stand-alone services.

Billing with automatic installment plans.

Support for installment payments with automatic generation and monitoring of outstanding balances.

Simplified integration via API.

Built on an open architecture, ensuring interoperability and security.

Automated workflow.

From contract creation to VAS closure, with automated validations and controls.

Real-time monitoring.

Control dashboards with full visibility over operations (active, terminated, in installment).

Increased revenue and profit margins.

Introduces new revenue streams through high-value, high-margin services.

Improved customer retention.

Builds customer loyalty through customizable, value-added services integrated directly into the bill.

Simplified user experience.

One interface, one bill, fewer processes to manage.

Reduced costs and operational risks

Process automation and smart management of collections, penalties, and debt recovery.

Optimized time to market

New service activation is fast and doesn’t require complex development.

Market differentiation

Elevate your market positioning beyond commoditization with new business models.

Gen AI-powered AMS: from reactive to predictive

Thanks to Generative AI, Application Management Services is evolving into an intelligent ecosystem: it learns, adapts, and anticipates change, transforming daily operations into continuous innovation.

On prem/Cloud & SaaS

Support services for the solutions

Corrective Maintenance

Timely analysis and removal of the root causes of anomalies occurring in the software solution in production.
Adaptive Maintenance

Prevent potential events that may lead to malfunctions in the operational applications.
Regulatory Maintenance

Ensure the application solution remains compliant and up to date with evolving regulatory requirements relevant to the market context.
Application Monitoring

Monitor the performance of the solution in order to detect any anomalous events that could compromise its proper functioning.