Use Case

Reduction of reading errors in Meter-to-Cash processes

Quickly identify and resolve anomalies and read discrepancies before they impact MetertoCash downstream processes with Neta's Metering

Where: Italy
Mission
Deviations and anomalies in readings are often intercepted late, generating delays, complete relaunches of flows and negative impacts on billing, credit and customer experience
Solution
The solution allows you to monitor scraps in real time, identify causes and priorities, selectively correct data, reprocess only impacted readings, and restore operational flow.
Actions
Neta Metering introduces dashboards dedicated to waste management, with centralized visibility, advanced filters and the ability to operate in drilldown mode by batch, supply or single reading. Selective re-elaborations make it possible to correct critical issues without blocking or relaunching the entire process
Expected results

 

 

 

 

Business continuity of core processes

 

 

Lower rework and operating costs

 

 

Greater stability of Meter-to-Cash processes