Reduction of reading errors in Meter-to-Cash processes
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ABSTRACT
Quickly identify and resolve anomalies and read discrepancies before they impact MetertoCash downstream processes with Neta's Metering
Where: Italy
Mission
Deviations and anomalies in readings are often intercepted late, generating delays, complete relaunches of flows and negative impacts on billing, credit and customer experience
Solution
The solution allows you to monitor scraps in real time, identify causes and priorities, selectively correct data, reprocess only impacted readings, and restore operational flow.
Neta Metering introduces dashboards dedicated to waste management, with centralized visibility, advanced filters and the ability to operate in drilldown mode by batch, supply or single reading. Selective re-elaborations make it possible to correct critical issues without blocking or relaunching the entire process