Administrative & Operational Distribution processes
Operational efficiency and compliance in a single platform.
Why choose a Neta solution
Automated management of regulated data flows (SII, AU, A2A), drastically reducing manual effort and minimizing error margins.
Intuitive interfaces to monitor, filter, export, and schedule flows, processes, work orders, and KPIs.
Comprehensive coverage of administrative and operational processes, with a unified view across technical, sales, and accounting departments.
Customizable templates, workflows, KPIs, and processes to adapt to any business environment.
A dedicated team ensures continuous alignment with regulatory developments in the gas sector.
Compatibility with WorkForce Management solutions, GIS systems, document management platforms, telephony systems, and SII cloud services for seamless and interconnected operations.
A single, detailed view of the delivery point, with access to technical data, customer records, processes, documents, and historical information.
Online booking system integrated with the portal and A2A workflows, enabling both bulk and customized availability management.
Dedicated dashboard for managing and tracking interventions, with status updates, printing, and attachments.
Complete workflow from request to invoicing, with support for site inspections, authorization documents, and attachments.
System for defining, calculating, and managing regulatory and business KPIs, with automatic generation of compensation reports
Integration with softphone toolbar, call tracking, emergency management, and registration of safety entities.
Dashboards and complete traceability provide a clear and up-to-date view of all ongoing activities.
Process automation and simplification reduce manual effort, improve efficiency, and lower operational costs.
The module is continuously updated in line with ARERA and SII regulations, significantly reducing the risk of penalties.
Timely management of appointments, interventions, and reports for faster and more accurate responses.
The system easily adapts to new operational or regulatory requirements without the need for invasive interventions.
"Data centralization, paper reduction, workflow automation, and integration with external systems.