Meter Readers Portal

Meter Readers Portal – NetaPLet

Digitize, track, and simplify the entire gas reading cycle between Distributors and Meter Reading Companies

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NetaPLet is the digital solution for gas distribution companies looking to manage reading requests sent to Meter Reading Companies (SDL) in a structured and efficient way. The system covers all operational phases—from receiving reading batches to monitoring progress status, all the way through to uploading and validating returned files. Each step is fully tracked and automated to ensure complete control and transparency over the process.

NetaPLet includes advanced features such as control dashboards, meter serial number change management, controlled uploads, and forecast calendars for accurate scheduling. With an intuitive interface and automated checks, NetaPLet improves data accuracy, reduces errors, and streamlines activities. The module is integrated with the CRM, Billing, and Metering systems of Neta2D, enabling an end-to-end, scalable process that fully complies with regulatory standards.

Why Choose a Neta Solution?

Ease of use for operators

Simple and accessible interface with clear features for every stage of the reading process.

Always up-to-date operational dashboards

For each Reading Company, it allows monitoring the progress status of readings, with completion percentages and anomaly management.

Guided and validated upload of reading files

Availability of blocking controls and warning management for effective proactive error handling before final submission to the Distributor.

Shared activities calendar

Annual forecast view by area, with the option to extract data in analytical or summary formats.

Automatic management of meter changes

Management of the notification process for meter changes to meter readers to avoid missed readings and additional interventions.

Innovative Front-End Technology

Modern single-page application with a smooth user experience, featuring a microservices architecture, guaranteed security, and scalability for multi-tenant environments.

Reading file monitoring and submission management

Accurate tracking of uploaded files, processing status, and confirmation/rejection of individual records.

Export and download of data flows and documents

Availability of communications, readings, invoices, attachments, and data files in various formats (CSV, XML, XLSX).

Proactive management of serial numbers

A controlled and structured process prevents rework due to incorrect or replaced meters.

Improved operational control over reading activities

Full traceability of each production batch is ensured, with real-time availability of specific completion and quality KPIs.

Reduction of reading errors

Specific processes for data consistency checks and warning management prevent the transmission of incorrect or incomplete data.

Optimization of the relationship with SDL

Greater transparency, increased operator autonomy, and fewer clarification requests with Reading Companies.

Efficiency in planning and reporting processes

Thanks to the shared annual calendar and the automatic update of serial numbers, process execution times are reduced.

Accuracy and quality of technical data

Reduction of discrepancies between recorded measurements and accounting data, improving the overall quality of billing.

Reduction of manual effort and increased automation

Streamlined processes, bulk management, and increased productivity for operational functions.

Gen AI-powered AMS: from reactive to predictive

Thanks to Generative AI, Application Management Services is evolving into an intelligent ecosystem: it learns, adapts, and anticipates change, transforming daily operations into continuous innovation.

On prem/Cloud & SaaS

Support services for the solutions

Corrective Maintenance

Timely analysis and removal of the root causes of anomalies occurring in the software solution in production.
Adaptive Maintenance

Prevent potential events that may lead to malfunctions in the operational applications.
Regulatory Maintenance

Ensure the application solution remains compliant and up to date with evolving regulatory requirements relevant to the market context.
Application Monitoring

Monitor the performance of the solution in order to detect any anomalous events that could compromise its proper functioning.