SSE BTLR

Administrative Processes – SSE BTLR

The modular and integrated solution for efficient and digital district heating management, from the plant to the end customer.

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SSE-TLR is the dedicated solution for the complete management of district heating, heat services, and facility management, designed for both public and private companies operating in the Energy & Utilities sector.

The platform covers the entire value chain—from plant and production management to distribution, consumption billing, and customer relations.
Available in both cloud and on-premise modes, it is a modular suite composed of specialized components: Billing (BTLR), Energy Management, Maintenance, and Mobile Apps for operators and customers.

The approach is natively data-driven, with built-in integration with ERP systems, IoT platforms, plant registries, and advanced analytics tools.

The solution ensures both technical and economic monitoring, supports ARERA regulatory processes, and enables digital management of maintenance and customer-condominium relations.
It is already adopted by over 20 clients, managing more than 120,000 POD and systems, and is continuously updated to meet regulatory and sustainability requirements.

Perché scegliere una soluzione Neta

Composable and scalable modularity

Can be activated for individual business processes (Billing, Maintenance, Mobile, Energy), with tailored customization for each client organization.

Native integration and openness to third parties

Availability of standard connectors for ERP solutions, remote control systems, thermal plant registries, and electronic invoicing tools.

Support for technical and economic control

Availability of advanced dashboards for KPI monitoring, budget management, and energy performance tracking by plant, building, area, or individual project.

Traceability and automation of management processes

Efficient operational workflows support the management of calls, readings, inspections, maintenance, and preventive interventions.

Comprehensive management of the plant–customer supply chain

End-to-end process approach, from contract management to meter reading, billing, credit, maintenance operations, and technical interactions with the end customer.

Multichannel experience with dedicated apps

Availability of white-label apps for maintenance technicians and building managers, with access to data and support for reporting issues.

Cloud-ready architecture with a Data Lakehouse layer

Storage optimization, data traceability, and native interoperability with external data sources (e.g., weather, IoT).

Web-based technology (Angular, .NET, Oracle 19c)

Modern user interface with available RESTful APIs, OAuth2 authentication process, and smooth Single Page Application (SPA) interfaces.

Automated management of the entire contract lifecycle

Gestione completa dei processi Anagrafiche, tariffe, stagionalità, multi-fascia, simulazioni budget, ripartizione consumi e rateizzazione.

Integrated maintenance and facility management

Fully integrated with mobile devices, it includes the management of digital work reports, the compilation of the national registry certification for fluorinated gases (RCEE/FGAS), and activity calendar management.

Exports to institutional bodies and tax systems

Availability of regulatory reports, PDF document generation, and data exports in XML, CSV, and XLSX formats for ARERA and AE reporting (Regulatory Authority for Energy, Networks and Environment, and Network Management Authority).

Interface with meters and remote control systems

Acquisition and validation of readings, publication of measurements for billing, and data interpolation using AI.

Improved operational control over reading activities

Full traceability of each production batch, with real-time availability of specific completion and quality KPIs.

Reduction of reading errors

Specific data consistency control processes and warning management prevent the transmission of incorrect or incomplete data.

Optimization of the relationship with SDL

More transparency, greater autonomy for operators, fewer clarification requests with Reading Companies.

Efficienza nei processi di pianificazione e consuntivazione

Thanks to the shared annual calendar and the automatic update of serial numbers, process execution times are reduced.

Certainty and quality of technical data

Reduction of discrepancies between recorded measurements and accounting data, improving overall billing quality.

Reduction of manual effort and increased automation

Streamlined processes, large-scale management, and increased productivity for operational functions.

AMS empowered by Gen AI: from efficiency to foresight, from operations to innovation.

With Generative AI, AMS transforms from a management system into a proactive ecosystem that learns, adapts, and anticipates the future.

On prem/Cloud & SaaS

Support services for the solutions

01

Corrective Maintenance

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Timely analysis and removal of the root causes of anomalies occurring in the software solution in production.
02

Adaptive Maintenance

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Prevent potential events that may lead to malfunctions in the operational applications.
03

Regulatory Maintenance

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Ensure the application solution remains compliant and up to date with evolving regulatory requirements relevant to the market context.
04

Application Monitoring

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Monitor the performance of the solution in order to detect any anomalous events that could compromise its proper functioning.