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Customer Relationship
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Post-Billing, Payments and Accounting
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Additional Business Processes
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Electricity and Gas Supply
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Who we are
Reporting Management– SmartData
Operational data intelligence at your fingertips — for faster, autonomous, and more reliable decisions.
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SmartData is the Neta platform module that enables simple, structured, and scalable access to operational data, transforming it into navigable insights via external visualization tools like PowerBI, Qlik, and more. Thanks to a ready-to-use information baseline, it allows managers and operators to extract, analyze, and visualize real-time data directly from the core system, with no duplication.
Built on an open model, SmartData imposes no technological constraints on the creation of dashboards and reports, ensuring user autonomy, interoperability, and enhanced process governance. It is the ideal choice for those seeking efficiency, accuracy, and freedom in data analysis across complex sectors such as Water, Waste, and Energy Utilities. SmartData turns operational knowledge into a strategic asset, enabling faster, smarter decisions.
Why Choose a Neta Solution?
High Configurability
Customization of managed information, workflows, and permissions based on user roles (Campaign Manager, Back Office, Agent).
Hierarchical Structure Adaptable to Sales Agencies
Intuitive creation of the internal organizational chart, with multi-level responsibility management.
CRM Process Automation
Completed commercial practices automatically trigger the corresponding processes within the NetaCRM solution, eliminating manual tasks and reducing errors.
Advanced Monitoring and Interactive Dashboards
Real-time visual and analytical control over the status of practices and the effectiveness of campaigns.
Multi-Device Accessibility
Usable on PC, smartphone, and tablet — ideal for field operators and distributed sales environments.
Comprehensive management of 'informative' and off-campaign practices.
Supports the creation of practices not linked to active campaigns (e.g., incentive requests), with similar workflows and full traceability.
Integrated Informational Baseline
A set of vertical logical views aligned with the application database, always up-to-date and fully navigable.
Separation Between Data Layer and Presentation Layer
Flexible Architecture: customers can use any Data Visualization tool without vendor lock-in.
Differentiated Access Modes
Tailored full, delta, and indirect delta access strategies based on complexity — designed to boost performance and unlock deeper historical insights.
Structured management of entities and relationships.
Each data object has mapped attributes and relationships, enabling autonomous modeling of analyses.
Functional and technical scalability.
The module scales with the application and evolving information needs, without duplication or the need for additional storage.
Natively integrated into Neta.
Fully integrated into the Neta ecosystem, with dedicated extensions for metering, billing, and CRM domains.
Independence from the presentation tool.
Customers can seamlessly continue using their existing tools, maximizing the value of prior skills and investments.
Innovation in methodology
Empowering users to build personalized views on their own — even for one-off needs — without the complexity of BI universes or advanced queries.
Organizational innovation
"It fosters a shared user experience, internal collaboration, and transparency around goals
Open and scalable model.
Designed to support business growth and integrate new data sources beyond the Neta ecosystem.
Autonomy in creating reports and dashboards
No dependency on third-party providers for analysis and visualizations.
Reduced time to access valuable data.
Improves informational time to market for operational and decision-making activities.
IT cost optimization.
Fewer consulting needs, reduced infrastructure, and reuse of existing in-house expertise.
Accurate and immediate analysis.
Based on reliable, structured, and contextualized data.
Improvement of internal productivity.
Users share and reuse existing reports and components.
Support for governance and process control.
Greater insight into operational performance and service quality.
Gen AI-powered AMS: from reactive to predictive
Thanks to Generative AI, Application Management Services is evolving into an intelligent ecosystem: it learns, adapts, and anticipates change, transforming daily operations into continuous innovation.
On prem/Cloud & SaaS
Support services for the solutions
