Neta introduces the new Meter-to-Cash platform

Milan, July 2026 – The Energy & Utilities market is undergoing a profound transformation. Increasing regulatory complexity, the widespread adoption of smart meters, the introduction of quarter-hourly PUN pricing, growing customer experience expectations, and the rapid acceleration of Artificial Intelligence are reshaping the role of digital platforms supporting energy retailers and utilities.

To address these challenges, Neta introduces the next evolution of its Meter-to-Cash platform: a SaaS solution designed to help utilities and energy retailers adopt a more efficient, open and data-driven operating model.

From Software to Platform

The new Neta Open Suite architecture goes beyond the traditional application-based approach by introducing a technology ecosystem built on a Data Lakehouse / API Management architecture, capable of integrating data, processes and services into a single cloud-native platform.

The objective is to enable organizations to evolve their business processes without disruption, protecting existing investments while ensuring maximum technological flexibility.

Thanks to an open architecture with no vendor lock-in, utilities can easily integrate third-party systems, develop new functionalities and leverage internal expertise or technology partners, while maintaining full control over their technology roadmap.

Artificial Intelligence at the Core of Meter-to-Cash

One of the key differentiators of the new platform is the native integration of AI across the entire Meter-to-Cash lifecycle.

Neta's approach does not treat AI as a simple assistant, but as a strategic capability that enhances productivity, data quality and decision-making while always keeping people in control of final decisions.

Key AI-powered use cases include:

• Credit Agent, enabling more effective debt collection through adaptive, multichannel strategies.
• Meter-to-Cash Copilot, supporting operators in managing anomalies, meter readings and back-office processes.

Smarter Processes, Measurable Results

The new platform delivers a comprehensive evolution of the core Meter-to-Cash processes.

Within Metering, data acquisition and validation processes are enhanced through operational dashboards, bulk processing capabilities and greater control over data quality.

Within Billing, the platform introduces Autonomous Billing capabilities, intelligent billing cycle planning and increased automation of validation and control activities.

Within Credit Management, new predictive models, advanced dashboards and AI-powered tools improve collections management and support cash flow forecasting.

The goal is to transform Meter-to-Cash from an operational process into a strategic business capability that improves efficiency, service quality and financial performance.

An Open Ecosystem to Drive Innovation

The new platform is built around three key technology components:

• Neta Data Lakehouse, which centralizes enterprise data to enable advanced analytics, AI and forecasting.
• Neta API Manager, enabling rapid integration with CRM systems, digital platforms, third-party applications and new services.
• Neta Portal, providing a unified access point for governance, monitoring and management of the entire ecosystem.

This architecture enables the rapid development of new digital services, Energy Communities, advanced commercial offerings and data-driven business models, significantly accelerating utilities' time-to-market.

A Seamless Evolution Path

The new commercial offering is designed to gradually support customers in adopting a SaaS and AI-driven operating model, helping them seize new opportunities in a rapidly evolving market through innovative services.

The modular approach allows organizations to progressively modernize existing systems without disruptive migrations or forced end-of-life scenarios, ensuring business continuity, continuous updates, security, regulatory compliance and a platform that remains aligned with market evolution.

With this new evolution, Neta reinforces its role as a technology partner for the Energy & Utilities sector, delivering a platform that combines Artificial Intelligence, open technology and process innovation to support the long-term competitiveness of energy companies.