Use Case
From consumption to control: home efficiency with Neta's MDM Energy
The integration between MDM Energy Neta and Home Energy solutions allows a complete reading of domestic consumption and enables advanced services to support the end customer in making more informed consumption choices.
Where: italy
Mission
Offering customers a clear and detailed view of their energy consumption, integrating smart meter data with data from domestic devices to promote virtuous behavior, reduce waste and improve the customer-company relationship.
Solution
The solution allows you to visualize consumption by device, compare it over time and identify the main sources of inefficiency. Customers can access intuitive dashboards, receive efficiency suggestions, and trigger contact requests or consulting services directly from digital channels.
Digital Ecosystem
Actions
Digital Ecosystem
MDM Energy centralizes the consumption data from the smart meters and integrates them with the information collected by the Home Energy systems installed at the customer's home. Through dedicated connectors, the system acquires the consumption of individual appliances and combines them with the overall consumption detected by the meter. The data are processed and made available through Web Portals or Mobile Apps, offering a unified and understandable representation of the distribution of consumption and the so-called "residual" consumption, not attributable to individual devices.
Expected results
Support for energy efficiency and waste reduction
Better digital customer experience
Increased customer loyalty
New value added services to offer to end customers
