MDM Water: the Neta solution to transform water metering into value for companies and citizens

Transforming Consumption Data into Efficiency, Sustainability and Service Quality

The digitalisation of the water service is accelerating thanks to the widespread adoption of smart meters, evolving regulations, and the growing need to reduce network losses. In this scenario, utilities require tools capable of collecting, governing, and enhancing an ever-increasing volume of data from meters, remote reading systems, and business applications.

MDM Water is Neta’s solution designed to centralize and manage the entire measurement data landscape, providing a single point of access to information from both traditional and smart meters, regardless of the underlying technology.

A Single Point of Control for Water Metering

MDM Water acquires, normalizes, and publishes measurement data, ensuring information quality, reliability, and availability across all business processes. The solution integrates with Billing, CRM, Workforce Management systems, and the utility's broader application ecosystem, creating a true Single Source of Truth for consumption data.

With its open, cloud-native, and scalable architecture, MDM Water simplifies operational management, reduces integration complexity, and maximizes the value of existing technology investments.

Reducing Water Losses and Improving Operational Efficiency

One of the key advantages of MDM Water is its ability to transform measurement data into actionable insights for network management.

Through configurable algorithms and centralized management of events and diagnostic parameters, the solution promptly identifies anomalies, unusual consumption patterns, communication issues, and potential water leaks.

Alerts can automatically trigger work orders within Workforce Management or CRM systems, enabling faster field team intervention and significantly reducing response times.

For utilities, this means:

• greater control over assets and network operations;
• reduced operational costs;
• increased process automation;
• improved intervention planning;
• support for water loss reduction targets.

A Better Experience for End Users

The quality of metering data also has a direct impact on customer relationships.

MDM Water supports the availability of verified, real consumption data, reducing reliance on estimations, improving billing accuracy, and minimizing disputes and complaints.

The solution also enables automatic notifications to end users when anomalies or unusual consumption patterns are detected, fostering a more transparent and proactive relationship between utilities and customers.

The result is a more reliable service focused on protecting water resources and increasing customer satisfaction.

From Data to Decisions

MDM Water goes beyond simple data collection. Through integration with the Neta Data Lakehouse, it enables organizations to unlock the full value of their information assets through dashboards, KPIs, and advanced analytics tools.

Utilities can monitor network performance, service quality, water loss levels, smart meter performance, and sustainability indicators, transforming operational data into a powerful decision-support tool.

Why Choose MDM Water

MDM Water is an open, interoperable, and vendor-independent solution designed to support the digital evolution of water utilities. The platform enables centralized management of processes, data, and technologies, improving operational efficiency, service quality, and environmental sustainability.

With MDM Water, metering data becomes a strategic asset capable of generating value for utilities, communities, and citizens.