The role of Cloud in digital payments to support the ecological and digital transition in the utility and energy sectors, while continuously innovating the customer experience.
Where: italy
The energy transition is, above all, a technological challenge and a matter of conscious choices. The evolution of payment services in the sector is creating new consumer needs, with growing attention to sustainability.
Plenitude, a Benefit Corporation within the Eni Group, leverages its unique market model to generate continuous positive impact on people, communities, and the environment. The company sought a rapid implementation of new payment tools and platforms, constantly improving and simplifying the customer experience during the purchasing phase.
At Engineering, we implemented a strategic and agile approach, which involved conducting incremental tests, monitoring results, and consciously scaling the solution across the company’s entire customer base.
In designing the payment solution, we prioritized ease of integration and the use of PagoPA functionalities.
The solution involves the use of our all-in-one platform Net@Pay and cloud-based services (SaaS) through Engpay.
Thanks to the modular and scalable architecture of Net@Suite, the payment solution was developed in a short time and integrated with the main providers in the market.
The platform enhances the end-user payment experience by ensuring maximum freedom in choosing their preferred payment method, while providing automatically updated information with 24/7 availability.
We turned to Engineering to leverage the full potential of the PagoPA platform for the Utilities sector. Engineering immediately proved to be a reliable partner, meeting project timelines and ensuring high-quality delivery.
Reduces payment times
Optimizes business processes
Manages information in real time
Makes the payment process secure and transparent