Ruzzo Reti: New solutions to optimize water network management.
CASE STUDY
We supported the technological and operational transformation of Ruzzo Reti’s water services to optimize their processes and service delivery.
Where: italy
Our experts implemented our “Net@2A” platform, which enables user management, CRM, administration, and control functionalities. They also provided tools to manage billing, overdue credit collection, and the entire meter-to-cash process. A solid data foundation was established to enhance and deliver business insights, while maximum security was ensured through our data center in Pont-Saint-Martin.
In parallel, we carried out several organizational support activities, including benchmarking against similar organizations, identifying internal areas for improvement and digital innovation, and introducing a process re-engineering path.
Greater reliability of information and reduction of errors.
Reduction of infrastructure costs.
Optimal and efficient cash flow management.
A single, comprehensive dashboard for 150,000 end users.