Smart Energy & Utilities
Approach & Solution
Approach
Energywave's need was to automate the calculation of heat allocation and billing through a flexible and efficient solution, integrating the new solution within the existing application map.
Through the application of a specialized technical advisory methodology in the heat sector, it was possible to identify the types of billed tariffs outside the information systems and to carry out the subsequent porting to the new billing engine.
This approach made it possible to ensure a gradual adoption of the solution's functionalities on the basis of the tariff models, initiating a process of standardization of the billing and accounting processes within an operational context that was not subject to revision (metering processes, credit management, reminders).
Solution
The types of billable contracts concerned the services of Supply and Plant Management in District Heating, Heat Management and Heat Allocation, with a package-driven approach, with System Integration activities to manage the evolutions envisaged by the customer.
At the end of the project, it was agreed to manage ongoing support for each heating season, working on the parameterisation of new types of contracts, such as the 110% Superbonus, guaranteeing the maintenance of the quality required by the standardisation of business processes.
Results
Automation of accounting processes for all contracts
Improvement of operational efficiency
Increased know-how on accounting methods
Improvement of service transparency towards customers
Project value
Enabling Technologies
AI Advanced Analytics
Engineering proprietary products & other technologies
Project Team
FDL Servizi