Engineering: leader della Digital Transformation
Robotic Process Automation (RPA) is the set of Artificial Intelligence technologies and applications required to design and develop a new level of process automation based on self-learning.
It is aimed at improving the productivity and efficiency of processes by automating complex or repetitive operations, designing workflows that follow precise business rules, and interacting with multiple software applications (web solutions, databases, CRM, ERP).
RPA uses dynamic application guidance messages and data & approval dashboards to support users in the decision-making process (attended automation), as well as replicating and replacing the manual functionality of users for repetitive tasks that are more error-prone (unattended automation).
With the aim of supporting the digital transformation of our customers' business processes, we build a path in an Enterprise 4.0 perspective, which bases its effectiveness on RPA as a platform for widespread and mature use of Artificial Intelligence and Data Analytics technologies inside a real digital factory.
Thanks to our consolidated consulting experience in the analysis, optimization and documentation of operational processes, across different reference markets, we offer our customers a new user experience that enhances the human dimension of work, improves end user satisfaction and increases efficiency, process quality and business productivity.
To effectively support this vision, we make significant investments in a dedicated competence center and expert certifications on products and solutions from market leader suppliers.
The possibilities of applying RPA are extensive and offer significant opportunities for exploiting the advantages of the Fourth Industrial Revolution, even in areas outside that of manufacturing.
In addition to our consolidated experience in the areas of Finance, Contact Centers and Back Office, our end-to-end RPA services range from process consulting and assessment to managed services and digital cloud platforms in the areas of Local Taxes, Retail and Telecommunications.
We provide a wide range of solutions covering everything from credit card anti-fraud management to e-commerce delivery planning to Contact Center agent skill management.
Scenario
Robotic Process Automation (RPA) is the set of Artificial Intelligence technologies and applications required to design and develop a new level of process automation based on self-learning.
It is aimed at improving the productivity and efficiency of processes by automating complex or repetitive operations, designing workflows that follow precise business rules, and interacting with multiple software applications (web solutions, databases, CRM, ERP).
RPA uses dynamic application guidance messages and data & approval dashboards to support users in the decision-making process (attended automation), as well as replicating and replacing the manual functionality of users for repetitive tasks that are more error-prone (unattended automation).
Our Value Proposition
With the aim of supporting the digital transformation of our customers' business processes, we build a path in an Enterprise 4.0 perspective, which bases its effectiveness on RPA as a platform for widespread and mature use of Artificial Intelligence and Data Analytics technologies inside a real digital factory.
Thanks to our consolidated consulting experience in the analysis, optimization and documentation of operational processes, across different reference markets, we offer our customers a new user experience that enhances the human dimension of work, improves end user satisfaction and increases efficiency, process quality and business productivity.
To effectively support this vision, we make significant investments in a dedicated competence center and expert certifications on products and solutions from market leader suppliers.
Application
The possibilities of applying RPA are extensive and offer significant opportunities for exploiting the advantages of the Fourth Industrial Revolution, even in areas outside that of manufacturing.
In addition to our consolidated experience in the areas of Finance, Contact Centers and Back Office, our end-to-end RPA services range from process consulting and assessment to managed services and digital cloud platforms in the areas of Local Taxes, Retail and Telecommunications.
We provide a wide range of solutions covering everything from credit card anti-fraud management to e-commerce delivery planning to Contact Center agent skill management.
Robotic Process Automation
Process automation to enhance the human component of work 4.0.
RPA to validate flight reports
By automating the invoicing process, we optimize the detection of misalignments between SAP data and that of reports provided by our Client's flight headquarters.
RPA: anti-money laundering has a new partner
Engineering leverages RPA technology to automate the Anti-money laundering process of a well-known Italian Private Banking Institution, reducing errors and optimizing data collection and validation.
Process automation and customer profiling
Digital transformation offers new opportunities for automatically defining a customer profile and offering tailor-made products and services.
The robotic bank
With our proprietary solution we have enabled the customer to reduce the time and risks of the various processes that are now automated and enhance the use of human resources previously involved in these processes.
RPA for the virtual bank
Our RPA-based solution optimises process execution of the different financial areas managed by our Client's virtual unit.
Our Customers
