Engineering Innovation In
Digital Retail & Fashion
Trough the customization of our proprietary platform MyClienteling we enable an efficient management of the entire sale process of a well-known Italian brand with more than 200 shops.
Approach & Solution
Approach
We supported an Italian historical clothing company, with more than 200 stores, which combines the characteristics of winter outwear with everyday metropolitan life.
The company has repositioned its brand through development of its range of products into categories that complement its historical business and we collaborated on the creation of a new tool for the sales process.
Solution
The solution we proposed is a customized version of myClienteling, an Engineering's proprietary platform which consists in a central tool for the management of the entire sales process. It allows to:
- Dematerialize and digitize the entire consent collection process for privacy management and the after-sales management process
- Have visibility over the warehouse stocks of points of sale and regional stores in real time
- Have mobile cash register systems in addition to physical cash registers in order to avoid interruption of the sales process
- Integrate management of RFID tags into the purchasing process.
Results
RFID tag reading systems integration
One application for sales personnel
POS systems (Cegid) integration in real time
Dematerializating of 400,000 documents/year (privacy and after-sales)
Project Value
Process performance
Innovation
Our Products & Other Technologies
MyClienteling
Project Team
Engineering Industry & Services Business Unit Engineering Software Labs