Engineering: leader della Digital Transformation
What is UNIVERSO?
The platform consists of two main parts:
- Front End: offers a wide range of features for consultation, derogation management, administrative operations and communication management
- Back End: represents the application core for managing sales and after-sales processes
What Does UNIVERSO Do?
UNIVERSO FRONT END
UNIVERSO BACK END
- New issuing of financial and pure risk products Management of after-sales activities: settlements, additional payments, registry changes...
- Consultation of the customer's position and monitoring of sales trends
- Management of exemptions during issuing phase
- Management of back office activities regarding document validation and payments
- Administration functionality for the parameterization of documents and processes.
UNIVERSO BACK END
- Management of core processes in the life insurance business, from the configuration of new products to settlements and payments (over 200 detailing processes supported)
- Provision of transversal functionalities, such as the management of company reports, data quality and extraction to other systems
- Possibility of managing all types of Life Insurance products: revaluable, multi-class, unit, pension and pure risk
- Management of weekly and daily NAV investment processes, including for multi-fund products.
Benefits
UNIVERSO FRONT END
UNIVERSO BACK END
- Linear workflow that is integrated with consulting activities and regulatory checks (e.g. anti-money laundering, FATCA...)
- Multi-company model using the same look-and-feel
- Multi-channel distribution model
- Reduction of process steps by 25% to 50%
- Complete removal of paper documents
- 36% decrease in the time taken by the Sales Network
- 35% reduction in RUN and Change costs compared to specialized per channel Front End
- 55% of new sales made on Internet channel.
UNIVERSO BACK END
- Broad functional coverage to support entire policy lifecycle
- Ability to support day-to-day operations of large-scale insurance portfolios
- Scalable installation to meet the needs of individual companies
- Full coverage of regulatory and compliance safeguards.
- Possibility of interaction and integration with the main systems and external channels of the insurance and financial world, both in batch and SaaS mode.