UNIVERSO

Insurance Platform

Our Platform allows the management of life insurance business through processes that provide end-to-end supervision across the entire life cycle of an insurance contract.

What is UNIVERSO?

The platform consists of two main parts:

Front End: offers a wide range of features for consultation, derogation management, administrative operations and communication management
Back End: represents the application core for managing sales and after-sales processes

What Does UNIVERSO Do?

UNIVERSO FRONT END

New issuing of financial and pure risk products Management of after-sales activities: settlements, additional payments, registry changes...
Consultation of the customer's position and monitoring of sales trends
Management of exemptions during issuing phase
Management of back office activities regarding document validation and payments
Administration functionality for the parameterization of documents and processes.

UNIVERSO BACK END

Management of core processes in the life insurance business, from the configuration of new products to settlements and payments (over 200 detailing processes supported)
Provision of transversal functionalities, such as the management of company reports, data quality and extraction to other systems
Possibility of managing all types of Life Insurance products: revaluable, multi-class, unit, pension and pure risk
Management of weekly and daily NAV investment processes, including for multi-fund products.

Benefits

UNIVERSO FRONT END

Linear workflow that is integrated with consulting activities and regulatory checks (e.g. anti-money laundering, FATCA...)
Multi-company model using the same look-and-feel
Multi-channel distribution model
Reduction of process steps by 25% to 50%
Complete removal of paper documents
36% decrease in the time taken by the Sales Network
35% reduction in RUN and Change costs compared to specialized per channel Front End
55% of new sales made on Internet channel.

UNIVERSO BACK END

Broad functional coverage to support entire policy lifecycle
Ability to support day-to-day operations of large-scale insurance portfolios
Scalable installation to meet the needs of individual companies
Full coverage of regulatory and compliance safeguards.
Possibility of interaction and integration with the main systems and external channels of the insurance and financial world, both in batch and SaaS mode.