Smart Government

Approach & Solution

Approach
Large international institutions, from the World Bank to the UN, are working towards this as a 2030 goal. Jordan is among the countries that have chosen to provide all citizens with a digital ID; to this end, the MoICT (Jordanian Ministry of Information and Communication Technology) turned to Cybertech, part of the Engineering Group, for a solution to guarantee the secure management of the digital identities of its citizens and employees of the Jordanian government.
Solution
Specifically, the solution offered by Cybertech will enable users to access the eGov and eServices portals completely remotely, use the post-entry functions to edit the information recorded (email, address, phone number), as well as managing the smartcard features (PIN change, data synchronisation, certificate renewal). All citizens will be able to submit a digital ID request via a special self-registration process that can be carried out remotely on a computer or smartphone.
The implementation of this Digital Signature Engine solution marks an important step forward for digital transformation in the interaction between the Jordanian government and its citizens.
Results
Management of sensitive data
Secure access to PA online services
Privacy protection
Project value
Innovation
Visibility
Process performance
Enabling Technologies
Cybersecurity
Project Team
Cybertech