Engineering Innovation In
Smart Government
Digital transformation in active labor policies for encouraging dialogue between institutions and individuals.
Approach & Solution
Approach
An efficient labor market is based on optimal conditions of intersection between supply and demand that create effective links among citizens, businesses, public institutions and all structures involved in the process, such as the company register. The Labor Information System (SIL) has fulfilled this function for over ten years, from its first implementation in Emilia Romagna to the current situation with Calabria, Puglia, Umbria, Valle d'Aosta and the Autonomous Province of Trento also connected.
Solution
The system is a modular solution for the management of:
- Services provided by employment centers, such as orientation, collection of job offers from companies and collection of workers' availability and skills.
- Administrative events in application of national and regional legislation.
- Self-service multi-channel front-office, dedicated to simplifying access to services by companies and those seeking work positions.
- Processing and quality of data in maximum security, with analysis and reporting services to support operational governance and decisions on the definition of direction.
Results
130,000 applications from the "Youth Guarantee" program
Used by 4,000 operators of Employment Centers
Over 500,000 companies registered
Over 8 million workers recorded
Over 5 million mandatory notifications annually
Project Value
Cost cutting
Process performance
Enabling Technologies
AI & Advanced Analytics
Project Team
Engineering Public Administration Business Unit