Engineering: leader della Digital Transformation

digital-media
Engineering Innovation in

Digital Media & Communication

Siamo il partner end-to-end per la trasformazione digitale dei nostri clienti, sfruttando la profonda conoscenza delle tecnologie digitali per creare valore, costruendo nuovi modelli di business integrati e migliorando i processi core.

Portfolio Map

Digital Media & Communication

ENABLINGTECHNOLOGIES Cloud AR / VR / MR Blockchain IOT Robotic ProcessAutomation Cybersecurity AI & AdvancedAnalytics Data Management Run & Maintain ApplicationDevelopment ApplicationRe-Engineering ApplicationOperation APPLICATION MANAGEMENT Network Engineering NetworkOperations NOC NETWORK MANAGEMENT Playout Managed Services Technical Help DeskServices InfrastructureManagement END USER SERV & INFRASTRUCTURE OPERATIONS Grow &Transform IT Strategy & CapabilityDriven Design IT Event & Data DrivenArchitecture Agile Organisation Implementation IT DIGITAL TRANSFORMATION User Experience Design Selfcare ProactiveCustomer Care CUSTOMER EXPERIENCE MANAGEMENT Customer EngagementSolutions Social Listening& Analytics OmnichannelCustomer Journey CUSTOMER ENGAGEMENT & OMNICHANNEL ProcessOptimization Digital BSS & OSS Data Driven Solutions Digital Integration BUSINESS & OPERATIONSSOLUTIONS Content Management Advertising & Video Solutions EntertainmentServices DRM, DAM MEDIA SERVICES & SOLUTION Revenue Assurance& Fraud Management HR, FinancialManagement Asset & KnowledgeManagement Digital Payment Solutions PARTNER & ENTERPRISE MANAGEMENT
Design IT strategy and architecture based on organization’s vision, strategy and business capabilities. IT application architecture able to support strategic business decision based on advanced data analysis and to enable long-term data governance services. Support clients in achieving organizational agility and in maximizing effectiveness of digital technologies' deployment and adoption. E2E digital transformation program implementation. Create and implement the services collaborating with clients to anticipate trends, discover new usage scenarios and define a robust customer experience. Provide customers with powerful, simple and comprehensive selfcare capabilities available on any digital channel. Improve customer retention and experience, driving new revenue streams, providing loyalty solutions, sale, post-sale and service assurance solutions. Create a valuable and long-term relationship with clients through the digital channels. Enable and monitor data acquisition and analysis concerning user needs, customer presence on social networks, user and sector leaders' opinions. Customer experience design and implementation along all the customer touch-points enabling a consistent and seamless customer journey. Design and implement Business and Operational Support Systems enabling integrated and comprehensive business capabilities, leveraging digital technologies. Support both real-time operational functions and standard data management functions (e.g. DWH, BI, Big Data, Analytics, etc). Design and implement solutions based on the new digital technologies such as API "centric" management, micro services, service containerization and iPaaS. Manage multimedia content, including content creation, ingestion, adaptation and delivery across digital channels. Manage and deliver digital advertising and video content across any digital channel. Deliver consumer entertainment services such as cloud gaming, Video on demand, digital music, digital book, digital Valued Services. Manage copyright protection for digital media and digital media assets lifecycle. Support risk management related to revenue leakages and fraud management. Optimize information and process management related to Human Resource Management and Finance. Ensure that a company's tangible, intangible and intellectual assets are created, captured, maintained and put to their highest value enhancing their access and use. Support digital transactions of services and contents through mobile devices by using digital wallet. Support application development and maintenance activities, guaranteeing IT assets and core/not-core processes alignment to business needs. Design, develop and integrate new IT processes and systems. Guarantee up and running applications through support aiming at managing application fault detection and resolution. Support network design and development activities. Support day-to-day network operation, guaranteeing quality of service through fault detection and resolution. Support the monitoring of network performances, guaranteeing its continuous running. Enable broadcaster secure transmission of TV channels and contents through highly reliable and advanced technological playout infrastructure. Provide end-users technical support and caring services and tools for first and second level troubleshooting. E2E Managed services of customer’s IT hybrid infrastructure: public, private cloud and on premise data center.

White Paper

Digital Transformation

Engineering Digital Transformation: dove sta avvenendo il cambiamento? Quali sono gli elementi fondanti?

White Paper

Engineering Innovation

Engineering Innovation Delivering the power of Innovation triggered by ideas

Case Study

Playing on the cloud

Ampliare l’offerta di contenuti di intrattenimento e di servizi innovativi attraverso la Trasformazione Digitale.

Case Study

Servizi VAS su piattaforma cloud

Con una soluzione innovativa gestiamo in cloud tutti i fornitori di servizi a valore aggiunto (VAS) collegati all'operatore tramite abbonamento.

Case Study

Trasformazione Digitale per una grande società Telco Italiana

Grazie ad una infrastruttura IT completamente nuova, il nostro cliente ha migliorato la customer experience affermandosi tra i leader di mercato.

Case Study

Una soluzione per la famiglia digitale

Un modello innovativo per condividere il traffico dati con i membri della famiglia.

Case Study

5G: la rete del futuro.

5G: la rete che abiliterà numerose innovazioni, ma la cui complessità richiede modalità di gestione della sottostante rete cognitiva avanzate e all'avanguardia.

Case Study

Open Fiber: Gestione digitale della rete

Case Study

Mobile payments per mobile operators

Con la piattaforma Engineering M-Payment alcuni dei maggiori operatori europei di telefonia mobile gestiscono in modo innovativo i servizi di micropagamenti e migliorano la customer experience

Case Study

Telco Digital Transformation

La trasformazione digitale in una delle più grandi società brasiliana di Telecomunicazioni.

Case Study

JOT: valore dai dati

Il Digital Marketing ha una marcia in più con la nostra piattaforma di business intelligence e analytics

Discover the Ecosystem of Platforms and Solutions for Digital Transformation chosen by our Customers

SPACE1

Augmented, Mixed & Virtual Reality

La soluzione che ridisegna i processi di business attraverso AR, MR e VR.

Knowage

Business Analytics

Suite Open Source per una moderna capacità di business analytics, dalla data visualization alle analisi più complesse ed approfondite.

Geocall

Field Service Management​

La soluzione per la gestione completa dei processi di field-service.